Frequently Asked Questions

What is different about SratStar Coolers?

SratStar coolers are the only coolers designed from start to finish for painting! We don't buy other brands coolers off the shelf and try to make them paintable. We developed our own cooler design and prepping process! We are one of a kind.

 

Can I remove the Lid of my SratStar Cooler?

Yes! All of our coolers have removable lids! For our 48Q the lid can be removed my unscrewing the hinges on the back of the cooler. For the 26Q cooler, the lid can be removed by sliding the cooler lid to one side and pressing with the thumbs inward on the cooler. 

 

What is SratStar Shipping Policy?

We offer free shipping on all of our coolers!! We ship anywhere in the continental United States. We ship all of our products same or next day!

 

What is SratStar Return Policy?

We love that you purchased a SratStar cooler! If for whatever reason, you are unhappy with your SratStar product or need to return your cooler, just reach out to us and we will provide a return label that you can use to ship your cooler back! We can only accept returns for coolers that are unpainted and are in the original condition. Once we receive your returned cooler, we will process your return and your money will be returned in 3-5 days. 

Email us: rebecca.petersen@sratstar.com

 

How can I get a discount?

We offer discounts to sororities or groups of friends who order in bulk! If you want to order over 10 coolers, contact us and we will discuss our pricing and payment options for you order!

Email us: rebecca.petersen@sratstar.com